Payment
  • Payment method : Credit card(only Korean), Bank transfer(K bank, 100-105-440102, 임재석)
  • Reward : 1% of purchasing(Sale products are not included). Usable from 1,000 points.

*Online and offline points are rewarded and used separately.


Delivery
  • Delivery method : Parcel service(TACKBAE) by CJ delivery company.
  • Delivery cover area : South Korea.
  • Delivery time : 1~4 days.
  • Delivery fee : 2,500 won.
  • Delivery cut off time : 12p.m.

- Orders submitted and paid before 12:00p.m. will be processed for delivery, if all items are in-stock. Otherwise, It will be processed the next day.
- We don't ship orders Mondays, Saturdays, Sundays and Holidays

- We do NOT ship orders with FROZEN food on Fridays. Please make an order with FROZEN food until 12:00pm on Thursdays.


* When the order is huge and boxed in two or more, It may arrive separately.

* Deliveries may take longer depending on the products ordered and location of customer.
* We do NOT guarantee specific time requested for TACKBAE delivery.

* WE USE SECOND HAND BOX FOR THE ENVIRONMENT. 


Exchange & Refund

Full refund and free exchange is available within 7 days since arrival in case of the damage or the expiration issue.

 - Please take a photo of the issue and send it to veganspace.korea@gmail.com and we'll check and take care of the issue.


Request with no reason costs return delivery fee. 

* If the order for return and refund is over 50,000won, we charge 6,000won for round trip.

For bank transfer payment will be refunded by bank transfer as soon as we receive and check all the items.

For credit card payment will be taken 3 business days for the refund.


CUSTOMER SERVICE

VEGANSPACE.KOREA@GMAIL.COM ->

PM 01:00 ~ 07:00 (MON-FRI, HOLIDAY OFF)

BANK INFO

케이뱅크 100-105-440102 임재석

BOARD

NOTICE